MIRAI Clinic

After the first visit, I felt taken care of and was happy. Unfortunately, the next visit to doctor Kosterna was cancelled, so I asked to be referred to another orthopedist so that I could continue my treatment because I was on sick leave. Doctor Agnieszka Wintrowicz ordered an MRI of my foot and an appointment in three weeks, because that was the time I was given sick leave. I had the MRI done at Mirai Clinic. The description was supposed to be in two weeks, and the appointment was scheduled for three weeks. Unfortunately, when I got to the appointment, it turned out that there was no description. I was offered a different appointment. I couldn't wait for another appointment. Doctor Wintrowicz looked at the images on the CD. She was able to assess the condition of the bones and nothing more (that's all we knew from the X-ray description). As part of this visit, the doctor promised to personally call me as soon as the MRI description appeared. As you can see, nothing comes for free. I called to ask if there was a description, although I was promised that as soon as there was one, I would receive it by email. After receiving the MRI description, I waited for the doctor's call. I really want this because my foot hurts and I can't walk normally. I called the clinic several times. The ladies at the reception desk told me that they had told the doctor that I was waiting for her call. Unfortunately, she didn't call. In addition, in the description of the last visit she included information that my gait was normal. This is not true. After the injury I underwent many rehabilitation treatments. Several at Mirai Clinic. The distance to the clinic (50 km) is inconvenient for me and my husband's accident, who previously drove me to Otwock, made it physically and financially impossible for me to use the services of Mirai Clinic. I am disappointed with your approach to the patient

Fast and nice service