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Terms and Conditions

Last updated: 13 October 2025

Welcome to TreatmentInEurope.com (“we”, “our”, or “us”).
These Terms and Conditions (“Terms”) govern your use of our website, forms, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree, please do not use our Service.

1. Scope and Purpose of the Service

TreatmentInEurope.com operates as an informational and referral platform connecting users (“you”, “your”) seeking medical treatment in Europe with independent clinics and medical providers (“Clinics”).
We do not provide medical services, medical advice, or diagnoses.
Our role is limited to facilitating contact and communication between you and potential Clinics based on the information you provide through our online forms or correspondence.

2. Eligibility and User Responsibilities

By using the Service, you confirm that:

  • You are at least 18 years old and legally capable of entering into binding agreements.
  • You will provide accurate, truthful, and up-to-date information, including any medical or health data you submit.
  • You will not use the Service for any unlawful, abusive, or misleading purposes.
  • You understand that providing false, incomplete, or misleading information may affect your eligibility for treatment or accuracy of quotations.

You are responsible for maintaining the confidentiality of your communications and any reference numbers or correspondence you receive from us.

3. Medical and Health Information

3.1 Voluntary Disclosure

Our inquiry forms may ask for limited medical information, such as age, height, weight, previous medical procedures, or general health background.
You provide this information voluntarily to help assess your suitability for specific treatments and to obtain more accurate price quotations.

3.2 Processing and Consent

By submitting such information, you:

  • Explicitly consent to the processing and sharing of your medical data with partner Clinics solely for the purpose of assessing treatment suitability and preparing quotations;
  • Confirm that you understand this information may qualify as special category (health) data under the GDPR and will be handled according to our Privacy Policy;
  • May withdraw your consent at any time by contacting info@treatmentineurope.com.

3.3 Accuracy of Medical Information

You are solely responsible for ensuring that the medical data you provide is complete and accurate.
We are not liable for any decisions, treatment recommendations, or outcomes resulting from inaccurate or incomplete information supplied by you.

4. No Medical Advice or Doctor–Patient Relationship

All content and communications through TreatmentInEurope.com are for informational purposes only and do not constitute:

  • Medical advice, diagnosis, or treatment;
  • A substitute for professional medical consultation; or
  • A doctor–patient relationship between you and TreatmentInEurope.com, or between you and any of our representatives.

Any treatment decision is made solely between you and the chosen Clinic under its own contractual terms, independent of TreatmentInEurope.com.

5. Services and Limitations

We provide a non-medical, coordination and referral service that includes:

  • Collecting your inquiry and medical information with consent;
  • Forwarding it to one or more partner Clinics for evaluation;
  • Facilitating communication between you and the Clinics; and
  • Providing general information about procedures, travel, and estimated costs.

We do not:

  • Guarantee acceptance by any Clinic;
  • Intervene in medical decisions;
  • Set final treatment prices;
  • Provide medical, legal, or financial advice; or
  • Supervise or control Clinics’ operations or professional standards.

All medical treatments, consultations, or outcomes are solely the responsibility of the Clinic you select.

6. Fees and Payment

Use of our inquiry form and referral service is generally free of charge for patients.
If a fee applies (e.g. for a paid consultation or coordination service), it will be clearly disclosed before payment.
All financial transactions for medical services are handled directly between you and the Clinic under your own contract.
TreatmentInEurope.com is not a party to such contracts and is not responsible for billing, refunds, or disputes between you and any Clinic.

7. Data Protection and Privacy

Your personal and medical data are processed according to our Privacy Policy, which forms an integral part of these Terms.
By using our Service, you acknowledge that you have read and understood our Privacy Policy and agree to its terms.

We process your data lawfully, fairly, and transparently, in accordance with the EU General Data Protection Regulation (GDPR).
If you do not consent to the processing of medical data, you should refrain from submitting such information via our forms.

8. Intellectual Property Rights

All content on this website—including text, design, graphics, logos, and trademarks—is the property of TreatmentInEurope.com or its licensors and protected by copyright and intellectual property laws.
You may use our website only for personal, non-commercial purposes.
You may not reproduce, modify, distribute, or create derivative works without our prior written consent.

9. Disclaimer of Warranties

To the maximum extent permitted by law:

  • The Service is provided “as is” and “as available”, without warranties of any kind.
  • We make no representations or warranties regarding the accuracy, completeness, reliability, or availability of any information or quotations provided.
  • We do not warrant that any Clinic or provider will perform services to any particular medical standard or guarantee any medical outcomes.
  • We disclaim all liability arising from technical errors, data inaccuracies, or third-party actions.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with:
    • Your use of the Service;
    • The collection, transfer, or processing of medical data you provide;
    • Decisions made or actions taken by any Clinic; or
    • Any medical, financial, or personal loss resulting from treatment or advice obtained through the Service.
  • Our total liability, if any, shall not exceed the amount you have directly paid to us (if any) for using the Service.

11. Indemnification

You agree to indemnify, defend, and hold harmless TreatmentInEurope.com, its affiliates, officers, employees, and partners from any claims, damages, or expenses arising from:

  • Your use of the Service;
  • Your breach of these Terms; or
  • Your submission of inaccurate or unauthorized medical data.

This indemnity survives termination of these Terms.

12. External Links and Third Parties

Our website may contain links to third-party websites or services, including Clinics and travel or insurance partners.
We are not responsible for their content, data handling, or practices.
Accessing such websites is at your own risk, and you should review their respective terms and privacy policies.

13. Modifications to the Service or Terms

We reserve the right to modify or discontinue any part of the Service at any time without prior notice.
We may also update these Terms periodically.
The latest version will always be available at https://www.treatmentineurope.com/terms-and-conditions.
Significant changes (e.g., related to medical data handling) will be communicated through our website or by email.

Your continued use of the Service after updates constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Latvia.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the country where TreatmentInEurope.com operates, unless otherwise required by mandatory law.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TreatmentInEurope.com concerning your use of the Service and supersede all prior communications or agreements, whether oral or written.

17. Contact Information

If you have any questions about these Terms, please contact us: info@treatmentineurope.com